CAA Terms & Conditions

Terms & Conditions

  1. Basic Members receive four tows up to 10 km, Plus Members receive four tows up to 200 km and Premier Members receive one tow up to 320 km and four tows up to 200 km within Canada and the U.S.A. Service will be provided to cyclists where there is permitted vehicle access, and based on seasonal availability.
  2. Dual wheel vehicles needing service on an inside tire require a licensed specialist. Member may be required to obtain their own service and submit to CAA for consideration of a refund.
  3. Gas delivery is free across all membership types. Basic Members will be charged for the current pump price for gas. There is no charge for Plus and Premier Members.
  4. CAA mobile Battery Service Member benefit subject to availability by geographical area. Call 1-800-222-4357 for location details. CAA Battery representatives will deliver, install and recycle your battery at no extra cost, upon purchase of a new CAA Premium Battery.
  5. The registered owner must be present while the vehicle is being serviced by a locksmith. This will count as one (1) service call. An unsuccessful locksmith service that results in a towing service call will count as one (1) service call.
  6. Bike Assist counts as one of your allotted roadside calls during your membership year. Service will be provided to cyclists where there is permitted vehicle access, and based on seasonal availability.
  7. Auto and Property Insurance are underwritten by CAA Insurance Company.


®CAA trademarks are owned by, and used is authorized by, The Canadian Automobile Association.

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